Ivan Melnyk

Applied AI Engineer and Architect
Salesforce B2C Commerce Architect

Claude Certified Developer - FoundationsSalesforce Certified Agentforce SpecialistSalesforce Certified B2C Commerce ArchitectSalesforce Certified B2C Commerce Developer

Profile

  • AI Engineering

    LLM Integration, Retrieval-Augmented Generation (RAG), Prompt Engineering, AI Skills Engineering, Agent and Tool Interfaces, Model Context Protocol (MCP), AI-Assisted Development and Review.

  • AI Architecture

    Agentic Workflow Design, Model Selection and Routing, Context and Data Boundaries, Evaluation and Guardrails, Human-in-the-Loop Review, Cost and Latency Budgeting, AI Governance.

  • Development Stack

    Node.js, TypeScript, JavaScript, React, Next.js, Tailwind CSS, PHP, Webpack, HTML, XML, JSON, REST, HTTP, SSL/TLS, Docker, Claude Code, MCP, LLM APIs.

  • API Design & Engineering

    REST and API-first Design, Contracts and Versioning, OpenAPI Schemas, Webhooks and Event Flows, Authentication and OAuth 2.0, Rate Limiting, Error Semantics, Backward Compatibility.

  • Data & Retrieval Engineering

    Vector Stores and Embeddings, Chunking and Indexing Strategies, SQL and NoSQL Data Modeling, Query Optimization, Data Pipelines, Structured Outputs and Schema Design, Caching Layers.

  • Testing & Observability

    Automated and Integration Testing, Evaluation Harnesses for Model Output, Logging and Tracing, Monitoring and Alerting, CI/CD Pipelines, Regression and Release Verification.

  • Systems Integration

    Salesforce OMS, ERP, CRM, Service Cloud, Payment Gateways, Omni-Channel Inventory, Marketing and Analytics Platforms, Shipment, Address Validation, Cross-Border (Global-e).

  • Headless & Composable e-commerce

    MACH architecture: Microservices, API-first, Cloud-native, Headless. Composable Storefront, Salesforce Managed Runtime (MRT), PWA Kit. Scalable, high-load platform design.

  • Cloud Infrastructure

    Amazon AWS, Cloudflare, Google Cloud, Microsoft Azure, Oracle Cloud. Serverless and edge architectures, containers, CI/CD pipelines.

  • Security & Compliance

    PCI DSS, OAuth 2.0, encryption in transit and at rest, PII and data-handling boundaries, protection against SQL injection and XSS vulnerabilities.

  • Performance Optimization

    Core Web Vitals, caching strategies, CDN configuration, load balancing, bundle optimization, server-side rendering, database query tuning.

  • Salesforce B2C Commerce

    OCAPI, SCAPI, SLAS and Script API, Cartridge Engineering and Certification, Agentforce, Composable Storefront, PWA Kit, SFRA, SiteGenesis. Custom checkout, loyalty, subscriptions, promotions, multi-currency and gift card implementations.

Cognizant
Cognizant
Jan 2026 - Present9 mos
London, United KingdomHybrid
Salesforce B2C Commerce Architect
Full Time
Jun 2026 - Present4 mos
  • Architect on a large-scale enterprise replatforming programme for a global client, migrating legacy and custom-built e-commerce systems to the Salesforce ecosystem.

  • Providing architectural governance and technical leadership across discovery, design and delivery, using large language models to analyse legacy code and data models and surface integration risk early.

  • Designing the storefront layer on Composable Storefront and Salesforce Managed Runtime (MRT), with SCAPI, OCAPI and SLAS as the integration surface, validated through AI-assisted proofs of concept.

  • Working as an AI-augmented architect: building solution and code proofs of concept with agentic coding tools, generating and reviewing code, and drafting integration blueprints, technical documentation and architecture decision records, all under human review.

  • Earned Claude Certified Developer - Foundations and Claude Certified Associate - Foundations in 2026.

Salesforce B2C Commerce Architect
Contract
Jan 2026 - May 20265 mos
  • Initial contract engagement as Salesforce B2C Commerce Architect on the same enterprise replatforming programme, transitioning to a full-time architect role in June 2026.

NTT DATA Inc
Salesforce B2C Commerce Architect
NTT DATA IncFull Time
Aug 2024 - Nov 20251 yr 4 mos
London, United KingdomHybrid
  • Leading the expansion of the Salesforce B2C Commerce practice within the organization.

  • Designing headless, composable and cloud-native e-commerce architectures on Composable Storefront and Salesforce Managed Runtime (MRT).

  • Building storefronts and services against SCAPI, OCAPI and SLAS APIs, with PWA Kit on Managed Runtime as the delivery target.

  • Developed Salesforce LWC (Lightning Web Components) and OmniScript API integrations connecting commerce and service experiences.

  • Introduced AI-assisted engineering into the practice, using LLM-based coding assistants for development, code review and documentation, plus proofs of concept for Agentforce-driven service and shopping experiences.

  • Achieved Salesforce AI Associate Certificate in 2024, and Salesforce Agentforce Specialist Certificate in 2025.

Astound Digital (former Astound Commerce)
Senior Solutions Architect
Astound Digital (former Astound Commerce)Full Time
Feb 2020 - Apr 20233 yrs 3 mos
London, United KingdomHybrid
  • Architected and delivered Salesforce B2C Commerce solutions for global fashion and retail brands.

  • Migrated client brands from other e-commerce platforms to Salesforce B2C Commerce, enabling a seamless transition to enterprise-grade commerce.

  • Delivered multi-locale, multi-region, multi-currency and multi-realm solutions serving millions of customers across multi-million product catalogs.

  • Integrated Salesforce OMS, Omni-Channel Inventory, Service Cloud and B2C CRM Sync, alongside payment gateways, shipping providers and analytics platforms.

  • Provided technical leadership, code reviews and architectural guidance to distributed teams.

  • Started learning and practicing AI, LLM and agentic AI technologies, exploring how they could apply to enterprise commerce architecture and delivery.

  • Launched 6 projects such as Faconnable, Burton (Boohoo), Dorothy Perkins (Boohoo), Nastygal (Boohoo), Wallis (Boohoo), Vivienne Westwood, and supported many others.

  • Earned Salesforce B2C Commerce Architect Certificate in 2020.

Global-e
Technical Architect Salesforce Commerce Cloud
Global-eFull Time
Sep 2017 - Jan 20202 yrs 5 mos
London, United KingdomOn-site
DigitasLBi
DigitasLBi
May 2015 - Jul 20172 yrs 3 mos
Amsterdam, NetherlandsOn-site
Software Development Technical Lead
Full Time
Feb 2017 - Jul 20176 mos
  • Promoted from Senior Developer to Technical Lead for Salesforce B2C Commerce projects.

  • Led a distributed team delivering complex multi-market storefronts.

  • Designed and implemented integrations with ERP, OMS, payment providers and analytics platforms, plus custom Loyalty Program and RMA workflows.

  • Ensured high performance, scalability and maintainability across client implementations.

  • Delivered Britax Römer on Salesforce B2C Commerce, alongside fashion brands including Springfield, Women Secret, Pedro del Hierro, Fifty Factory and Cortefiel.

  • Renewed my Demandware Certified Developer Certificate in October 2016.

Senior Demandware Developer
Full Time
May 2015 - Jan 20171 yr 9 mos
  • Joined as Senior Demandware Developer, delivering Salesforce B2C Commerce storefronts for international fashion brands before being promoted to Technical Lead.

PulsarFour LLC (acquired by Valtech)
Senior Web (Demandware) Developer
PulsarFour LLC (acquired by Valtech)Full Time
Mar 2014 - Apr 20151 yr 2 mos
Kyiv, UkraineOn-site
  • Contributed as Senior Web Developer on the Marc-O-Polo project, in partnership with Valtech.

  • Covered the full project lifecycle - requirements with the product owner, front-end and back-end development, platform configuration and launch in early 2015 - followed by post-launch support.

  • Worked in an Agile Scrum team on two-week sprints.

  • Adopted Demandware SiteGenesis JavaScript Controllers in place of pipelines, improving flexibility and customization.

SysIQ (acquired by Astound Commerce)
SysIQ (acquired by Astound Commerce)
Oct 2011 - Feb 20142 yrs 5 mos
Kyiv, UkraineOn-site
Senior Demandware Developer
Full Time
Feb 2013 - Feb 20141 yr 1 mo
  • Promoted to Senior Demandware Developer.

  • Delivered high-impact Salesforce B2C Commerce (Demandware) solutions for international brands including IceBreaker, Adidas Latin America.

  • Designed and implemented front-end and back-end features focused on scalability, performance and maintainability.

  • Developed and integrated critical commerce functionality including payment gateways, address verification and Demandware OMS.

  • Led technical initiatives and provided architectural input for complex integrations.

  • Achieved Demandware Developer Certificate in 2011 and Architecting e-commerce Solutions in Demandware in 2012.

Demandware Developer
Full Time
Oct 2011 - Jan 20131 yr 4 mos
  • Started as Demandware Developer, building and supporting Demandware (Salesforce B2C Commerce) storefronts for international brands.

Evolusent (formerly Web Impact)
Evolusent (formerly Web Impact)
Feb 2010 - Jul 20111 yr 6 mos
Kyiv, UkraineOn-site
Technical Lead
Full Time
Apr 2011 - Jul 20114 mos
  • Advanced to Technical Lead, taking on team management, project delivery and adherence to web best practices and standards.

  • Led several long-term projects delivering robust solutions for clients such as GAO, Lifestyle Magazine, School Life.

  • Collaborated in an Agile environment with iterative cycles, daily stand-ups and retrospectives.

  • Gained experience in software design patterns, cross-functional team leadership and client communication in English.

Senior Web Developer
Full Time
Sep 2010 - Mar 20117 mos
  • Promoted to Senior Web Developer for rapid skill acquisition and technical excellence, taking ownership of larger client deliverables.

Web Developer
Full Time
Feb 2010 - Aug 20107 mos
  • Began career as a Web Developer, building and customizing websites of varying complexity for Canadian clients using PRISM (ColdFusion), PHP, MSSQL, HTML, CSS and JavaScript.

BaDM, ltd.
System Engineer / Developer
BaDM, ltd.Full Time
Oct 2009 - Feb 20104 mos
Poltava, UkraineOn-site
  • System Engineer and Developer in the automation department of a pharmaceutical warehouse, improving operational efficiency through technical solutions.

  • Installed and configured a local web server on Windows using Apache, PHP and MySQL.

  • Implemented security measures and automated internal processes - warehouse employee in/out control and reporting, customer newsletters, and a pricelist generator with discount calculations.

  • Built solutions with PHP, MySQL/MSSQL, HTML, CSS and JavaScript, gaining foundational experience in system administration and automation.

System Engineer
Artur-K, ltd.Full Time
Mar 2008 - Oct 20091 yr 8 mos
Poltava, UkraineOn-site
  • Managed network infrastructure of approximately 150 PCs, including security, technical support and maintenance of employee digital workspaces.

  • Gained advanced proficiency in Windows and Linux administration, network protocols (Ethernet, TCP/IP, UDP, HTTP), WiFi standards and network/web security.

  • Programmed and maintained the LG LDK100 PBX telephone station.

Technical Director of Computer Class
Christian Charity CentreFull Time
Apr 2007 - Oct 20103 yrs 7 mos
Poltava, UkraineVolunteerHybrid
  • Founded and managed a Computer Class providing fundamental computer science education to people without access to such resources.

  • Built a fully automated local reporting system tracking visitor statistics and student progress using PHP, MySQL, HTML, CSS, JavaScript and Cron.

  • Delivered courses and led the initiative for over a year, providing instruction and technical support.

  • Gained experience in communication, soft skills and donor management before transitioning leadership to colleagues.

Salesforce Certified Agentforce Specialist presented to Ivan Melnyk for successfully completing certification requirements
Salesforce
Issued Sep 2025
Salesforce Certified AI Associate presented to Ivan Melnyk for successfully completing certification requirements
Salesforce
Issued Oct 2024
Salesforce Certified B2C Commerce Architect presented to Ivan Melnyk for successfully completing certification requirements
Salesforce
Issued Jul 2020
Demandware
Issued Oct 2016
Architecting and e-commerce Solutions in Demandware
Demandware
Issued Feb 2012
Demandware
Issued Dec 2011

National Aerospace University - "Kharkiv Aviation Institute"
National Aerospace University - "Kharkiv Aviation Institute"
Computer and Information Sciences and Support Services
Aug 2003 - Nov 2004Kharkiv, Ukraine

Specialty: The software of the automated systems (Software Engineer).
Attended first year.

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